We want every customer to have an amazing time with a photo booth at their event. However, we do understand that life throws wrenches into the best laid plans. That is why we want you to know our cancellation policy, so that you can be as prepared as humanly possible for those wrenches that get tossed your way.
We will refund any amount you have paid back to you less the $200 deposit to secure your date; when notification is given 30 days prior to your event. If for whatever the circumstance you cancel 30 days or less before the scheduled date of your event, then we will not be able to offer a refund of any amount. We require a deposit to secure your date, and this prevents us from booking any other potential events for that day. We at least 30 days to market and to find a replacement for your date if you were to cancel.
If your event was paid in full, but cancelled 30 days or less before originally scheduled event date, you will be entitled to a package in the same duration and value on a later date, unless that date interferes with a previously scheduled event for another party. While we are unable to issue a refund for events cancelled 30 days or less before the scheduled event, we are willing to provide the same service package at a later date, if we have availability in our schedule.
We thank you for understanding our cancellation policy, and we will do everything in our power to make sure we can suit your events needs and dates. If you know that your date may be subject to change, please let us know as soon as possible. We may be available for your alternate date and we would be able to move to another date at no extra charge if it is available. We will do everything in our power to make sure your event is the most memorable time you have ever had.